USLiquidators LLC ("USL," "we," "us," or "our") operates the website usliquidators.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site, how we use and share it, and the choices you have. By using the Site, you agree to the collection and use of information as described here.

Information We Collect

• Account information — name, email address, and password when you create an account.
• Order information — items purchased, shipping address, phone number, and order history.
• Payment information — payments are processed by Stripe. We never store your full card number on our servers; Stripe handles card data under its own privacy policy and PCI-DSS compliance.
• Communications — messages you send through our contact form, support requests, and newsletter signups.
• Usage data — pages visited, device and browser type, and approximate location derived from IP address, collected through cookies and similar technologies (see our Cookie Policy).

How We Use Your Information

• Process and fulfill your orders, including shipping and delivery notifications.
• Create and manage your account.
• Respond to your questions and support requests.
• Send transactional emails (order confirmations, shipping updates, password resets).
• Send marketing emails such as deals and new arrivals — only if you opt in, and you can unsubscribe at any time.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate the Site:

• Stripe — payment processing.
• EasyPost and shipping carriers (e.g., USPS, UPS, FedEx) — to ship your orders and provide tracking.
• Google Firebase — site hosting, authentication, and data storage.
• SendGrid — transactional and marketing email delivery.

We may also disclose information if required by law, or to protect the rights, property, or safety of USL, our customers, or others.

Data Retention

We keep your account and order information for as long as your account is active or as needed to provide services, resolve disputes, and meet legal and tax record-keeping requirements. You may request deletion of your account by contacting us.

Your Rights and Choices

• Access, update, or correct your account information from your account settings.
• Unsubscribe from marketing emails using the link in any marketing message.
• Request a copy or deletion of your personal data by emailing us.
• Depending on your state of residence (e.g., California), you may have additional rights under applicable privacy laws, including the right to know, delete, and opt out of the sale or sharing of personal information. We honor these requests for all customers.

Security

We use industry-standard safeguards including encrypted connections (HTTPS/TLS), access controls, and secure cloud infrastructure. No method of transmission or storage is 100% secure, but we work to protect your information using commercially reasonable measures.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new effective date. Material changes will be communicated by email or a notice on the Site.

Contact Us

Questions about this policy or your data? Email us at support@usliquidators.com or use our contact form.